Support

Support for Supervising Teachers

Our Supervising Teachers have a number of support options available to them.

Online Learning Advisors (OLAs)

OLAs are online tutors who work with our students to support their learning around the course content and their placement experience. They facilitate groups of around 20–30 students and will be the first point of contact for both you and your student. OLAs will email the Supervising Teacher before the placement period commences to support a quality placement experience. They assist by:

Offering support for the Supervising Teacher when required in addressing the placement assessment
Being a point of contact for the education setting and Pre-service Teacher if problems arise during the placement
Liaising with the Unit Coordinator to facilitate further action and support as required
Providing support for the Supervising Teacher when a support plan has been raised.

Student Services

This team communicates to all education settings who have accepted a Swinburne Online student. They can assist with:

Updating placement information.
Providing payments for the supervision of our Pre-service Teachers.

Email: placements@swinburneonline.com

Student Advisors

Our Student Advisors are available to help with any query students may have. Available seven days a week, our Student Advisors ensures that our students are never alone.